bazibd Privacy Policy
At every step of collecting, storing, and using your personal information, we ensure the highest level of security and transparency.
Introduction
bazibd ("we", "our") is committed to providing a safe and transparent online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information through our website bazibd.lat.
By using our platform, you agree to the terms of this Privacy Policy. We recommend that you read this Policy carefully and contact our support team if you have any questions.
1What Information We Collect
bazibd collects various types of information to provide users with a seamless gaming experience. Below is a detailed description of the information we collect:
1.1 Identity Information
During account registration, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- National ID number (where applicable)
- Residential address in Bangladesh
- Password (stored in encrypted form)
1.2 Financial Information
For transaction processing, we collect:
- bKash, Nagad, Rocket, or Upay mobile number
- Bank account information (verified through a third party)
- Deposit and withdrawal history
- Wallet balance and bonus information
1.3 Usage Information
Information automatically collected while using the platform:
- IP address and device information
- Browser type and operating system
- Game play history and session information
- Site login and logout times
- Click and navigation patterns
1.4 Communication Information
Information collected when you contact us:
- Live chat message history
- Email correspondence
- Support requests and complaints
- Feedback and reviews
2How We Use Your Information
bazibd uses your personal information only for legitimate purposes. The specific reasons for use are listed below:
- Account Management: To create, verify, and ensure secure login to your account.
- Transaction Processing: To correctly complete deposits, withdrawals, and bonus distribution.
- Customer Support: To provide fast and effective resolution of your requests and issues.
- Platform Improvement: To analyze user experience and improve the quality of our service.
- Fraud Prevention: To detect suspicious activity and protect financial security.
- Responsible Gaming: To identify patterns of excessive play and provide necessary support.
- Promotional Communications: To inform you of offers and updates based on your consent (can be unsubscribed).
- Legal Obligations: To comply with applicable laws and regulations.
3Information Retention Period and Location
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or for the period required by applicable law.
Retention Period
- Active account data: Until the account is closed.
- Financial transaction records: For the period required by financial regulations.
- Customer support records: For a limited time after the conversation ends.
- Log and analytics data: Deleted after the necessary analysis is complete.
Even after an account is closed or deactivated, some information may be retained for a specific period for legal reasons. Once that period expires, the information is securely deleted or anonymized.
Secure Storage Measures
- Data transmission via SSL/TLS encryption
- Passwords and sensitive data stored in encrypted databases
- Regular security audits and vulnerability testing
- Restricted access — authorized staff only
- Backup systems and disaster recovery planning
4Sharing Information with Third Parties
bazibd does not sell or rent your personal information. However, necessary information may be shared with trusted third parties in the limited circumstances described below:
Payment Providers
Financial information required to process bKash, Nagad, Rocket, Upay, and bank transfers is shared securely with the relevant payment providers.
Game Providers
The minimum information necessary to operate games from Pragmatic Play, Evolution Gaming, Spribe (Aviator), JILI, and other providers is shared to ensure fair play.
Identity Verification
As part of the KYC process, relevant information may be shared with identity verification service providers.
Analytics Services
Anonymized and aggregated data may be sent to analytics tools to monitor and improve platform performance.
Law Enforcement Agencies
Information may be provided at the request of competent authorities in cases of court orders, legal requirements, or fraud investigations.
Business Changes
In the event of a merger, acquisition, or asset transfer, your information may be transferred under this Policy. You will be notified in advance in such cases.
5Cookies and Tracking Technologies
The bazibd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our service.
5.1 Types of Cookies
- Essential Cookies: Required for the basic operation of the platform — login sessions, security tokens, etc. These cannot be disabled.
- Functional Cookies: To remember your preferences and settings — language, display preferences, etc.
- Analytical Cookies: To monitor and improve site usage — page views, click patterns, session duration.
- Marketing Cookies: To display relevant advertisements. You can disable these at any time.
5.2 Cookie Controls
You can manage cookies by changing your browser settings. However, please note that disabling essential cookies may affect some platform functionality and may make it impossible to use important features including login.
Important Information
We never sell information collected through cookies to third parties. All data used for analytical purposes is anonymized.
For any questions about cookies, contact us via 24/7 live chat or email us at [email protected].
6Data Security Measures
bazibd applies industry-standard security measures to protect your personal information. Our technical and administrative security measures are described below:
Technical Security
- SSL/TLS encryption — all data transmissions secured
- Sensitive data stored with AES-256 encryption
- Two-factor authentication (2FA) option
- Firewall and intrusion detection system
- Regular penetration testing
Administrative Security
- Restricted access — only authorized staff can view data
- Security training — regular sessions for all staff
- Rapid response plan for data breaches
- Internal policy review and updates
- Security assessment of third-party service providers
In the Event of a Security Breach
If a security breach occurs that affects your personal information, we will notify you as soon as possible in accordance with applicable law and take the necessary corrective action. If you notice suspicious activity on your account, contact us immediately at [email protected] or let us know via live chat.
7Your Rights as a User
bazibd respects your rights regarding your information. Your rights are described in detail below:
Right to Access Information
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correction of Information
You have the right to request correction of any inaccuracies in the information we hold about you.
Right to Deletion of Information
In certain circumstances, you have the right to request deletion of your personal information.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes.
Right to Data Portability
You have the right to receive your information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances, you have the right to request that processing of your information be restricted.
How to Exercise Your Rights
To exercise any of the above rights, contact us via our 24/7 live chat or by email at [email protected]. After verifying your identity, we will process your request as quickly as possible. In some cases, deletion of information may not be possible due to legal obligations, and we will inform you of the reason in such instances.
8Protection of Minors
bazibd strictly provides services only to those aged 21 or above. We do not collect or process information from minors.
Age Verification Process
We verify age at the time of registration and conduct identity document verification when required. If a user is found to be under 21 years of age, their account will be immediately closed and any stored information will be deleted.
If you become aware that a minor is using our platform, please notify us immediately at [email protected] or via live chat.
Strictly Prohibited
Registration or participation on bazibd by anyone under the age of 21 is completely prohibited.
9Changes to the Privacy Policy
bazibd may update this privacy policy from time to time. Changes to this policy may be made due to service updates, new legal obligations, or security improvements.
Notification of Changes
- For significant changes, advance notice will be sent to your registered email address.
- The date of changes will be displayed at the top of this page under the "Last Updated" section.
- Upon your first login after a major change, you will be prompted to review the new policy.
- Continued use of the platform after any changes will be considered acceptance of the new policy.
We recommend that you visit this page regularly and stay updated on any changes. You can always contact our support team for any questions or concerns.
Related Documents
Please also read the following documents alongside this privacy policy:
10Privacy Contact
If you have any questions, concerns, or complaints regarding this privacy policy, please feel free to contact us. Our support team provides service in Bengali 24/7.
Contact Us
Get Help Quickly
Please have the following information ready when making a privacy-related request:
- Your registered email address or username
- Type of request (view / correct / delete)
- Be prepared to verify your identity
- Provide details of your request if possible